By visiting www.summitchalets.com you are accepting and consenting to the practices described in this policy.
Information we collect
When you use this site, contact us by phone, email or other means, put a chalet on hold or make a booking you may give us or we may ask you for various personal information, which may include but is not limited to:
- Title and full name
- Home address
- Telephone number and email address
- Information relevant to booking a ski holiday
What we do with your information
We collect your information in order to be able to better understand your needs and to provide you with the best service possible. Below are some of the purposes for which your details are used.
- Internal records
- Getting in touch with you regarding services that you have requested or which we think you may find interesting
- From time to time we may send you promotional emails about products similar to those that you have had from us in the past.
How we keep your information safe
All information you provide to us is stored on secure servers operated by a third party. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
When you make a payment via our website the payment is processed via a secure payment portal operated by Sagepay. We do not see or store any of your financial information.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive. You can amend your browsers settings to reject cookies, if you do not wish to accept them. Please be aware that this may affect your browser experience.
This website is connected to Google Analytics, which provides information for a better understanding of how Summit Chalets’ visitors use the website. You can always disconnect Google Analytics to use your data, so that it does not track and collect your information, for any site you visit. All you have to do is install this tool (Google Analytics Opt-out Browser Add-on) in your browser, and you will be able to choose if you want Google Analytics to use your information or not.
We use the following cookies:
|__cfduid||Used by the content network, Cloudflare, to identify trusted web traffic.
|Stores the user’s cookie consent state for the current domain||1 year|
|PHPSESSID||Preserves user session state across page requests.||Session|
|Used with utmb to determine whether user was in a new visit/session. Cookie operates in conjunction with utmb.
|Used to distinguish users.||2 years|
|Used to distinguish users.||24 – 48 hrs|
|Used to throttle request rate.||1 minute|
|DYNSRV||DYNSRV cookie is added by our load balancer to track which web server to send the visitor to. Its purpose is to improve the performance of the website.
This is an essential cookie to the operation of the site that is always set by the load balancer and does not store any personal information.
|_pinterest_cm||Used by Pinterest to track the usage of services.||1 Year|
Links to external website
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at firstname.lastname@example.org
We will not sell, distribute or lease your personal information to third parties.